Inter-Tel System Monitor

Overview

This Computer Telephony Application, developed to work with Inter-Tel Axxess^® and Mitel 5000^® phone system, provides a real-time display of all the calls in the system. This application was designed to be used by the technical personnel as a troubleshooting tool to better service and maintain customer equipment.

These are some of the features:

Axxess^® is a trademark of Inter-Tel Integrated Systems, Inc

• There are three ways of connecting to the phone system: Network (TCP/IP), Direct cable (RS-232) and Modem
• Screen layout can be changed from 1 to 3 windows, each window can be any of the three available types:
  Incoming Calls, Outgoing Calls and Internal Calls.
• A filter which allows the display of certain Trunks AND/OR Extensions
• VCR type buttons which allows system activity to be recorded in a log file and then played back.