Main menu
You are here
State Codes
The following is a list with codes that can appear in the STATE column:
| Conf Hold: | Conference call was placed on Hold. |
| Conf Recall: | Conference call was placed on Hold and is ringing back because the Hold timer expired. |
| Conference: | Conference call in progress. |
| Dial: | Station is off hook listening to internal or external dial tone or is in the process of dialing digits. |
| Dialed: | Station dialed a valid destination. |
| Forward: | Call is forwarded to another station or to an outside phone number. |
| Forward NA: | Call is forwarded to another station or to an outside phone number because the first destination didn’t answer. |
| Forward BSY: | Call is forwarded to another station or to an outside phone number because the first destination is busy. |
| Forward IMM: | Call is forwarded to another station or to an outside phone number because the first destination has all calls forward activated. |
| Hold: | Call was placed on Hold. |
| Hold Conf: | Call put on hold by pressing the Conference key. |
| Hold Trans: | Call put on hold by pressing the Transfer key. |
| Que: | Call is camped on to the device. |
| Que/Ann-XXXX: | Call is camped on to a hunt group and the caller listens to Announcement XXXX. |
| Que/Ovf-XXXX: | Call is camped on to a hunt group and is Overflowing to extension XXXX. |
| Pickup: | Station Pickup a call from another station. |
| Recall: | Call is ringing back station because the call was on hold and the hold timer expired or the call was transferred to another station and not answered and the transfer timer expired. |
| Redirected: | Call is redirected to another device. |
| Reorder: | Station listen to Reorder tone. |
| Ring/Ann-XXXX: | Call is Ringing an Agent or Member of a hunt group and the caller listens to Announcement XXXX. |
| Ring/Ovf-XXXX: | Call is Ringing an Agent or Member of a hunt group and is Overflowing to extension XXXX. |
| Talk: | Call is in progress in Talk mode. |
| Talk/Rec-XXXX: | Call is in progress in Talk mode and is recorded at Voice Mail application XXXX. |
| Talk/Mon-XXXX: | Call is in progress in Talk mode and is Silent Monitored by extension XXXX. |
| Transfer: | Call is Transferred and ringing at station. |